Shipping policy

 

Shipping Policy

At Roro’s Matcha, we work with trusted delivery partners to ensure your order arrives safely and efficiently.

UAE Shipping

• Next-day delivery across the UAE
  

• Orders placed before the daily cut-off are delivered the next business day

• Orders placed on weekends or public holidays will be processed the following business day

GCC & International Shipping

• Delivery timelines vary depending on destination and customs clearance

• Estimated delivery times are based on Aramex standard shipping schedules and may range from 3–10 business days
  

Order Processing

• Orders are processed within 1 - 3 business days

• Once shipped, you will receive a tracking number via email

• Delivery timelines are estimates and may be affected by external factors such as customs inspections, weather, or courier delays

Important Notes

• We do not ship to P.O. boxes

• Shipping fees are calculated at checkout